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Vanessa Tsokos

Phone: 02 9879 3444
Mobile: 0417 538 876
Fax: 02 9879 5661
Email: northernspm@gmail.com

Landlords greatest concerns

How do I know what my property is worth?

The best gauge on what your property is worth, is knowing what other properties similar to yours have leased for in the area. The rental market plays a large role in determining what amount of rent you will achieve. Your agent can assist you with comparisons.

What time frame should my property be leased in?

In our experience properties should be leased within a 2 - 3 week span at most. If it hasn't leased within that time frame, then there are a number of factors that could be hindering it - presentation, photographs or the pricing.

How do you find a tenant?

We start off by contacting our extensive database as those clients have already been qualified and reference checked. We make contact with corporate and relocation agents. We install an onsite "For Lease" sign board. We advertise your property on the internet and social media outlets.

How do you select a tenant?

When applying for a property we ask all applicants to fill in an application form. With that we also ask them to include one form of photo ID, proof of income, current wage slip, letter from the employer on a company letterhead, and a print out of their current tenant ledger. If the applicant is currently in their own home, then we ask that they provide us a copy of their recent council or water rate notice. If self employed, account references and certificate of registration. If the applicant isn't an Australian citizen a copy of their passport and visa is required. 

We also check their details against a variety of national tenancy databases.

This is all to ensure the best quality tenant has been selected for your property.

What happens when my tenant doesn't pay rent?

Arrears can cause heart ache to the landlord if not dealt with correctly. We conduct a daily arrears check across the whole portfolio. If there is a tenant who is late, notifications will be sent out according to the Residential Tenancy Act.

Do I need Landlord insurance?

We highly recommend that every owner take out an insurance policy per property. It will protect you in the event of a tenant not paying rent, damage to the property over and beyond the rent bond and public liability.

When will I receive the rent money?

We find all tenants pay rent at different times of the month. So we have tailored two disbursements to landlords a month. One mid month, usually around the 15th day and the second on the last working day of the month.

The funds will be electronically deposited into your account you will receive a statement via email and a full statement at the end of the month with attached invoices.

What happens if my tenant wants to leave?

If the tenant decides to vacate at the end of their tenancy they are required to give 14 days notice. If the lease has expired then they are required to give 21 days notice. Once a tenant has advised us of their intention to vacate, you will be notified immediately.

At that time we will discuss the current market conditions, revise recommended weekly rent and propose our marketing plan.

What happens if I want to sell?

Prior to any new lease being signed "under the new law" landlords are to disclose to the tenant of any intent to sell the property during the lease period. If this is not disclosed prior to signing the lease the tenant has the right to vacate the property within a 14 day period even though they are under a lease term.

How do I change my Managing Agent?

It's easy. You need to notify your current agent in writing of your wish to terminate the management agreement. Everything else will be taken care of by us. We will ensure the collection of the property file from the previous agent, notify the tenant of our new contact and payment details. We will also notify council, strata & water of the new billing address.

房东最关心的问题

我如何知道我的物业的租金价格?

对于您物业租金最好参考标准是在同一地区相似物业的出租价格。租房市场在决定您能够收取多少租金的问题上扮演关键角色。您的中介将会协助您进行比较。

我的物业将会在多长时间之内成功出租?

从我们的经验来看,客户的物业一般都会在最长2至3周之内成功出租。如果未能在这个期限内出租,可能由以下因素造成:物业外观、照片和价格。

如何寻找租客?

我们会先联络我们庞大的客户数据库中的客户,因为这些客户已经被认为是合格的并通过了背景调查。我们还会联系企业和搬家中介。我们会在物业所在地树立“出租”广告牌。我们会在网络和社交媒体上为您的物业打广告。

如何筛选租客?

我们会要求所有租房申请人填写申请表。还会要求他们提交带照片的身份证件、收入证明、当前工资单、以公司信头纸打印的雇主信和租户分类帐。如果申请人目前居住在自己的房屋中,我们会要求他们提交最近的市政费和水费账单。如果他们是自顾职业,则需要提交账户信息和注册执照。如果申请人并非澳大利亚公民,则需要提交他们的护照与签证的复印件。

我们也会在多个全国租客数据库中检查他们的详细信息。

这些措施保证了我们能够为您的物业挑选出最好的租客。

当租客不付房租时会发生什么?

欠租如果不能被正确处理就会变成房东的一块心病。我们会每天检查所有的管理物业,如果某一租客拖欠房租,我们会根据《住房租赁法》向他发送通知。

我需要房东保险吗?

我们强烈建议每一个业主为他们的每一个物业都购买保险。当租客不付房租、对房屋的损害超过押金数额和发生公共责任时,保险会保护您的利益。

我什么时候会收到租金?

我们发现所租客会在每个月不同时间支付房租。所以我们每月安排两次向房东付款,一次在月中,通常在每月15日前后;第二次在每个月最后一个工作日。

这些资金将电汇至您的帐户。您将会通过电子邮件收到一份对账单,每个月月底您会收到一份附有发票的完整对账单。

如果我的租客想离开时会发生什么?

如果租客在租约到期时决定离开,他们须提前14天通知我们。如果租约已经到期,他们须提前21天通知我们。如果租客通知我们他们准备退租,我们会立刻通知您。

届时我们将会探讨当前市场环境、修改建议的周租金额并且指定营销计划。

我想卖房时会发生什么?

在根据“新法律”签订新租约之前,房东需要向租客告知任何在租期内出售房屋的意图。如果在签订租约时未向租客告知,租客则有权在14天之内搬出房屋,即使他们仍在租约期内。

我如何更换管理中介?

这很简单。您需要书面通知您当前的中介,告诉他们您希望结束管理协议。剩下的都会由我们处理好。我们会保证从您的前任中介顺利接收物业文件,并通知租客我们的联系方式和新的付款信息。我们也会通知市政府、房屋管理公司和自来水公司新的账单邮寄地址。

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