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Vanessa Tsokos

Phone: 02 9879 3444
Mobile: 0417 538 876
Fax: 02 9879 5661
Email: northernspm@gmail.com

Tenant Information

Welcome to NSPM Property Services! 

The following information is to assist you in your tenancy. 

Payment can be made by:

Payment of rent and water usage are accepted by personal cheque (post dated cheques will not be accepted), bank cheque, direct deposit or money order, made payable to "NSPM Property Services" or by deposit .'

Your tenant code must be noted as a reference. Should your payment be received without the accompanying code and it becomes necessary to place a trace on same, the trace cost of $35.00 will be passed onto you. 

If at any time you are unable to make a rental payment, on or before the due date, please make immediate contact with your Property Manager. Receipts will be posted to you upon receipt of a self addressed envelope. 

Should rental payments fall more than 14 days in arrears you will be issued with a Notice of Termination and action will be taken to recover owed funds. This could also result in your name being listed as a defaulter. 

All bonds, under law, are lodged with the Department of Fair Trading, Rental Bond Board. These are held as security against any damage or undue wear and tear and will be refunded as promptly as possible, provided the property is left in the same condition as when the lease commenced and all outstanding monies are paid up to date. 

Occupation Inspection Report

A premises condition report has been completed prior to you taking up occupancy. It is essential that you complete the report by placing a Y for yes or a N for no in the "Tenant agrees" column. The yellow copy MUST be signed and dated and returned to us within seven (7) days of the commencement of your tenancy. 

Periodic inspection

4 periodic inspections will be made during the course of your tenancy within a 12 month period.

Insurance

We strongly urge you to obtain contents insurance to ensure that your personal possessions are covered against loss, damage or theft.

Repairs and maintenance

All repairs are attended to as promptly as possible. However it is often necessary to obtain the owners permissions and/or quote before any work can commence, so delays are sometimes unavoidable. 

Any monies spent by yourselves on repairs and maintenance will not be reimbursed unless prior approval was obtained from this office and a receipt is produced. 

PLEASE NOTE: All repairs and maintenance must be requested in writing. northernspm@gmail.com

If you fail to keep arrangements regarding tradesman's access and a service charge for calling is received, we will have to pass this account onto you for payment. 

Where applicable, the upkeep of the gardens and grounds are your responsibility. 

Please do not store unnecessary paper, rubbish, bottles, cane etc on or around the premises. Please do not install any picture hooks without the Landlord prior written approval. 

Painting

Under certain circumstances this office may give permission for internal repainting of the premises. Permission must always be given in writing prior to commencement of any work. It is essential that a colour scheme and brand of paint be submitted to us for consideration (approval is normally given to beige and off white only).

Termination of lease

Your Residential Tenancy Agreement is a legal binding agreement, providing protection for both you and the owner. Once it has expired, you are at liberty to remain in the premises or give written notice to our office, if you wish to vacate. Please refer to you Residential Tenancy Agreement and Renting Guide for the required notice. 

If however unforeseen circumstances arise and you have to vacate before the expiration of the Residential Tenancy Agreement, please advise us in writing immediately and we will endeavor to find another suitable tenant. There are a number of costs that you will incur until such time that a tenant is found. The costs are as follows:

  1. Rent until the day that another tenant occupies the property.
  2. A re-letting fee.
  3. The Landlords new lease fee.
  4. Any advertising expenses.

In some cases the present tenant may introduce a tenant to take over their lease and as the owner's approval must be obtained, check out and check in is still carried out and the above fees still apply. 

Telephone/Email

Any changes to work or home telephone numbers and email addresses must be advised to this office promptly.

租客信息

NSPM物业服务公司欢迎您! 

下列信息将会对您的租房事务有帮助。 

可以通过下列方式付款:

您可以通过下列方式支付房租和水费:个人支票(不接受日期迟填支票)、银行支票、直接转账和汇票。收款人请用英文填写“NSPM Property Services” ( NSPM物业服务公司)或“by deposit”( 存款人)。

您在付款时需要将您的租客号码作为索引号吗进行标注。如果您的付款没有标注,我们必须对此付款进行追查,追查的费用35澳元将由您承担。 

如果您不能在付款日当天或之前支付房租,不管何时出现此种情况请立即联络您的物业管理经理。在收到回邮信封之后,我们将会把收据邮寄给您。

如果欠租超过14天,您将会收到一份租约结束通知,并且我们会执行房租追偿的行动。这可能导致您的名字被列为欠款人。 

根据法律规定,所有押金都会上交到公平交易部(Department of Fair Trading ),房租押金委员会(Rental Bond Board)。这些押金作为赔偿损坏和过度损耗的担保将会尽可能快地退还给租客,只要房屋保持与租期开始时相同的状态并且所有应付款项都已付清。 

居住检查报告

在您正式入住之前应当完成一份房屋环境报告。您需要在“租客同意(Tenant agrees)”一栏中填入“是(Y)”或“否(N)”,这是最基本的。你必须签署黄色副本并标注日期,在您的租期开始7天之内将它递送给我们。 

定期检查

在您的租期中12个月之内我们将会进行4次定期检查。

保险

我们强烈建议您购买物品保险,保证您的个人物品免于丢失、损坏和失窃。

维修和维护

所有的维修都会尽可能迅速地进行。但是维修工作开始前也必须先获得业主同意和/或获得报价,所以有时候延迟是不可避免的。 

Any monies spent by yourselves on repairs and maintenance will not be reimbursed unless prior approval was obtained from this office and a receipt is produced. 

请注意:所有维修和维护的要求必须以书面形式提交。northernspm@gmail.com

I如果您没能遵照安排保证维修人员进入房屋,但上门服务费已经产生,此费用须由您承担。 

在适当的情况下,维护花园和地面是您的责任。

请不要在房屋内或周围存放不必要的纸张、垃圾、瓶子或植物藤条。在没有得到房东书面许可之前,请不要安装任何画钩。 

粉刷

在特定情况下,本公司可能会许可对房屋内部进行重新粉刷。在开始任何工作之前,必须先获得书面许可。必须将颜色安排和油漆品牌告知本公司以作考虑(通常只允许米黄色和白色)。

结束租约

您的住房租赁协议(Residential Tenancy Agreement)是保护您和业主的具有法律效力的协议。当超过它的有效期限之后,您享有继续住在该房屋内的自由,或者如果您想退租,就向本公司提交书面通知。关于规定的通知,请参考《住房租赁协议》与《租房指导》(Residential Tenancy Agreement and Renting Guide)。  

但是,如果发生无法预见的情况而您必须在住房租赁协议(Residential Tenancy Agreement)到期之前退租,请立即以书面形式通知我们,我们会尽可能的寻找其他合适的租客。在找到新租客之前,您的退租行为将会产生一些费用。下列为这些费用:

  1. 在其他租客入住之日以前的租金。
  2. 重新出租费。
  3. 房东新租约费用。
  4. 任何广告费。

在某些情况下,当前房客可能会介绍新房客接手他们的租约,而此种情况也必须获得业主许可,且搬出与入住仍在进行,所以上述费用仍会被收取。

电话/电子邮件

任何工作或家庭电话以及电子邮件地址的变更必须立即告知本公司。

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